Posted by wooddickinson in 7 Habits, Change, consulting, executive coaching, executive leadership, Hope, Life Coach, Neurobiology, shared vision, Systems Thinking.
Tags: 7 Habits, Business, change, Consulting, Enneagram, executive coaching, fear, Feedback, FranklinCovey, Future, hope, life coach, neurobiology, Proactivity, Professional, Seven Habits of Highly Effective People, Social Sciences, Stephen Covey, systems thinking, The Seven Habits of Highly Effective People, Think, Wood Dickinson
The
feedback loops are shown on the enneagram as arrowed lines. Going with the arrows leads expediently (like the school cramming) into less and less proactivity. This is when you are your own worst enemy. Going against the arrows leads somewhat more effortful alignment (i.e., into proactivity and consciousness) . This is when you are your own (and also everyone else’s) best friend.
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Posted by wooddickinson in 7 Habits, Change, consulting, executive coaching, executive leadership, Hope, Life Coach, Neurobiology, shared vision, Systems Thinking.
Tags: 7 Habits, Business, change, Covey, executive coaching, fear, Feedback, FranklinCovey, hope, Jesus, life coach, neurobiology, Proactivity, Professional, Seven Habits of Highly Effective People, Stephen Covey, systems thinking, The Seven Habits of Highly Effective People, Think, Wood Dickinson
I’m a communications guy but I also feel over the years I’ve become somewhat a philosopher. One thing I love is a lively debate. In essence to create a truly interpersonal relationship you need to construct a dialectic. Now I’m sure I’ve lost you so hang on. A dialectic is simply a framework where two (or more) people come together with the idea of learning what the other person thinks and feels. It is based on the idea of a dialog. The word discussion is percussive and doesn’t really address talking at all. If I grab one of my kids for a discussion they hear lecture. In dialectic relationships I always want to be in you and you in me. That way we can understand the underlying reason for your action and you might understand the source and reason of my fear.
With this we learn and change. This is why I feel habit 4 doesn’t go far enough and it comes too late. Thinking win/win is all fine and everything but it’s just words. If I have worked on myself to the point where winning is meaningless then I will live for establishing a dialectic with you so I can soak in who you are and give you who I am. I think Jesus said it best and with a lot fewer words, “Love one another as you would love yourself.”
Now for my answer to John:
John Lester,
I think you have the wrong idea about “Be Proactive” as Covey explains it. I’ve taught this habit to a lot of people and the reactions I get is what drove me to look deeper. Covey states clearly that between a stimulus and a response is a space. This space is our place to chose the response we want to give. Covey thinks if you work on your 4 human endowments (self-awareness, Imagination, conscience and Independent Will) you can strengthen your proactive muscle and widen that space between stimulus and response so you are truly choosing your response not just reacting. This is the information I’m asked to teach on page 128 of the facilitator’s manual. Look at that section in the book if you have a copy.
I agree there is nothing new in the 7 Habits and Covey as much as says so. It’s common sense organized. Elements I feel are good is the see do get model. This is a rudimentary approach to using systems thinking (which includes feedback loops) and people understand it right away. It shows how you can be your own worst enemy. These constant actions that validate a point of view that isn’t right builds strong wiring in the brain.
There is no doubt in my mind that the 7 Habits contains a lot of truthful and useful information. I grew from my contact with it. What I’m saying is in the last 10 years a lot has changed. Neuroscience has shown us that there are remarkable connections in the brain but still we don’t know where the mind is. We understand much better the role of cognition in a person’s life and that’s good.
7 Habits challenges us to look deep inside, into that deep interpersonal life and bring about alignment and discover what it is I want to create. Mission, vision, values. Empathic listening is vital but really empathic relationships is what we are looking for. That creates the true interpersonal. I like the inside out approach and the idea the private victory precedes the public victory. I think all these ideas help us place those somatic markers that guide our thinking.
Dr. Siegel posits that in the infant mother relationship there is a mutual “tuning” of psychobiological states between mother and child. It seems that this early bonding is central to the creating of secure attachments later in life. As a matter of fact Siegel points out that biological, psychological and social domains begin to lose meaning and might disappear completely in reference to developmental and cognitive neuroscience. I’ll leave it there for now and blog a bit more in depth about these issues.
Best,
Wood
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Posted by wooddickinson in 7 Habits, Change, consulting, executive coaching, Hope, Life Coach, Neurobiology, Systems Thinking.
Tags: 7 Habits, Business, Business plan, change, Consulting, Determinism, executive coaching, fear, Feedback, FranklinCovey, Future, Health care, hope, Into the Wild, Jacques Lacan, Jon Krakauer, life coach, neurobiology, Philosophy, Proactivity, Professional, Seven Habits of Highly Effective People, Slavoj Žižek, Small business, Social Sciences, Stephen Covey, systems thinking, The Seven Habits of Highly Effective People, Think, Tobacco smoking, Wood Dickinson
I wrote a small comment on a LinkIn group for 7 Habits that challenged two of the core ideas Dr. Covey teaches. First the theory of Determinism and second that Habit 1 “Be Proactive” isn’t real. This started with a question posed by Phyllis, the leader of the group.
“It took me a whole year to read and digest the book–7 Habits of Highly Effective People. How long did it take you and what did you learn from it?”
What I wrote was this: “I read the book in 1993 and started teaching it in 1994. I’ve come to the realization through a continued study in human behavior, psychology and neuroscience that much of what the 7 Habits proposes is false. Indeed there are some great common sense ideas in the book but there is no such thing as “Be Proactive” and deterministic psychology was thrown out 10 years ago. Sad that success forces one to forsake continued research and hold to poor behavioral models just because you can’t say, “I was wrong, here’s how it works. I think. We know so little about the true functioning of the brain that saying you understand how the mind works is just a joke. Let’s be serious. Just the minds consistent use of metaphor through language cuts us off from The Real. We can never see anything as it really is. If we could we couldn’t withstand it and surely we’d die. Read the book “Into the Wild,” for an example.”
Then I received a message from a member named Ravi: “On 04/18/11 10:05 PM, RAVI GOROWALA wrote:
Wood Hi,
Would you like to elaborate on “but there is no such thing as “Be Proactive” and deterministic psychology was thrown out 10 years ago.” For me this is important as I have never come across this kind of criticism and being open minded I would like to explore this further.”
I started to answer his question and I found it was going to take a bit more space than what I usually use on LinkIn. I decided to answer with a blog post so everyone can ponder it. I might mention that I am working on a book that will update the 7 Habits type framework into modern day theories and practices. The ideas here are part of that work.
Dear Ravi,
I’d be glad to explain my views. I was very deep into using 7 Habits personally and in my company. I started my own journey in 1993 and have read and listened to the 7 Habits probably 50 times then in 1994 I started teaching it. I taught 100s of people. I helped in designing and implementing what is now called “7 Habits for Associates.” I was profiled in Dr. Covey’s book “Living the 7 Habits.” Now to your question, I have kept up on changing psychological models over the years. I do this to advance my own development.
The theories of determinism are really poorly represented in the 7 Habits. Dr. Covey talks about 3 of them, Environmental, Genetic, and Psychic. In the study of human behavior there are at least 9 major deterministic theories. The basic set is:
“Causal Determinism: This psychology is based on the assumption that there is an antecedent for every event to happen.
Logical Determinism: This is the outcome of the notion that whatever is proposed about the past, present or future fall in either of the categories: True or False.
Metaphysical Determinism: As per this determinism, every event is caused by necessity and for a reason.
Biological Determinism: This thesis is based on the belief that all behavioral patterns and desires are controlled by nature through factors such as genes.
Nomological Determinism: As per this psychology, the future events are to some extent propelled by the combination of nature’s laws and events factoring the past and present.
Psychological Determinism: This is a view that is purely based on rational thinking and human instincts that control our desires.
Behavioral Determinism: This ideology is purely based on the reflex actions that have been governed by the environment and surroundings.
Environmental Determinism: This psychology is based on the theory that physical conditions of an environment determine the culture of a region. To be precise, every human instinct is controlled by the stimulus response theory.
Fatalism: This is a significant determinism psychology that says everything in the universe is governed by fate and there is no control over it.” quoted from http://www.buzzle.com/articles/determinism-psychology.html
Beyond these theories you also need to factor in Reciprocal Determinism Psychology and Free Will Determinism Psychology. I’ll let you dig those up on your own.
Now to tell you why these models fail I’ll quote a blog entry I came across that I thought was particularly insightful. You have to remember that determinism on the surface is a philosophical question. The scientists can try to quantify it and catalog it but at the end of the day it’s still philosophy. I can just as easily build a case for Jacques Lacan’s philosophy of psychoanalysis and philosophy as explained by Slavoj Žižek, who translated Lacan’s work and added to it by using popular culture. Language itself serves a need for building metaphors of real objects so when we look at the world we see it through a screen of language. Artists many times attempt to pierce this screen and peek into “The Real” and bring a bit back in their work for the rest of us to learn from. To live in “the real” would kill us. Again, I reference “Into the Wild” by Jon Krakauer.
“Arguments Against Determinism
Determinism for me is irrational. Here’s why.
Published on February 9, 2004 By EFalgui In Philosophy
I have been thinking about the reasons why I am so against determinism. For me determinism is just plain wrong in the sense that we have no choice in anything that we do. Another thing is that if everything is already plotted out then doesn’t that destroy the point of taking responsibility for our actions.
People argue that if God is all knowing then how would it be possible for people to have free will. My response to this is that God knows all the paths that are possible. Because there is more than one possible path to life, we have the power to choose our own way without taking Gods omniscience into question. Anyway I have been thinking of some more arguments and these are a few I found against determinism.
Determinism is self-defeating. A determinist insists that both determinists and non-determinists are determined to believe what they believe. However, determinists believe self-determinists are wrong and ought to change their view. But “ought to change” implies they are free to change, which is contrary to determinism, since how can one change what is already determined. =P
Determinism is irrational. C.S. Lewis argued that naturalistic, complete determinism is irrational. For determinism to be true, there would have to be a rational basis for their thought. But if determinism is true, then there is no rational basis for thought, since non-rational forces determine all. So, if determinism claims to be true, then it must be false. Do you get it?
Determinism destroys human responsibility. If God is the cause of all human actions, then human beings are not morally responsible. One is only responsible for a choice if there was free will to avoid making it. All responsibility implies the ability to respond, either on one’s own or by God’s grace. Ought implies can. But if God caused the action, then we could not have avoided it. Hence, we are not responsible.
Determinism renders praise and blame meaningless. Similarly, if God causes all human actions, then it makes no sense to praise human beings for doing good, nor to blame them for doing evil. For if the courageous really had no choice other than to show courage, why reward it? If the evil had no choice but to commit their crime, why punish them? Rewards and punishment for moral behavior makes sense only if another did not cause the actions.
Determinism leads to fatalism. If everything is determined beyond our control, then why do good and avoid evil? Indeed, if determinism is right, evil is unavoidable. Determinism destroys the very motive to do good and shun evil.
Determinism is unbiblical. Theistic opponents to determinism offer several objections from Scripture. Defining free choice as “doing what one desires” is contrary to experience. For people do not always do what they desire, nor do they always desire to do what they do (Romans 7:15-16)” Source Located at – http://boogerschnot.joeuser.com/article/7155
This is all philosophical of course but it does show the common sense reasons why determinism is a failed concept. It’s easy to google the decline of determinism and read about the current state of affaires. I’d recommend google scholar so you can find credible sources of information based on research.
Now, Habit 1 Be Proactive. Before there was 7 Habits this word was rarely used. The first time it appeared was 1933. Now it’s a cliché. Proactive as it’s really defined refers to some form of anticipation of actions before they happen and this anticipation can guide choices that improve the chances of more effective outcomes. A proactive choice is installing a sump pump before the rain floods your basement or planning what you’re going to do when on your next vacation now, not when you get there.
To act with proactivity as Dr. Covey explains it is tied together with the idea of stimulus and response. If a certain event happens you don’t react instead you create a space between the stimulus and your response where you make a choice as to what your response will be. I’m not saying that certain people have the capacity to think before they act but I don’t think it is a learnable skill.
According to psychologistWorld.com: Stimulus Response Theory
“Stimulus Response Theory is a concept in psychology that refers to the belief that behavior manifests as a result of the interplay between stimulus and response. In particular, the belief is that a subject is presented with a stimulus, and then responds to that stimulus, producing “behavior” (the object of psychology’s study, as a field). In other words, behavior cannot exist without a stimulus of some sort, at least from this perspective.”
Now please note that in this citation the comment “at least from this perspective” is used. That’s because there isn’t any hard evidence that a specific stimulus will produce a specific response. I’m not talking about things like, you smell good food and you suddenly want to eat or you are drowning so you fight and flail around even hitting rescuers. Certain actions or say reactions are part of the brains Default Network. This network kicks in to help moderate certain actions. You see two 5 year olds playing tug of war with a bottle of ketchup and don’t think twice about it but if it was two 25 year old males you would become alarmed. The Default Network doesn’t start functioning until about age 13.
Reactions that happen outside of this Default Network happen because of special circumstances in a persons life. Look up B. F. Skinner and the Skinner Box. Back in the 60s this was the truth. Like Pavlov, you ring the bell and the dog drools and comes to eat. The problem with this is, sometimes they don’t. Why? Well Skinner et. al. really didn’t want to deal with that issue so they relegated these events to error. But there was a reason that it happened. It’s cognition. The rat thinks, “I don’t want to run this maze right now.” The rat has no self-awareness so it can’t tell you why but we do.
Back in the 70s and 80s maybe later the feeling was the rat was making a choice. This proves a connection between stimulus and response. But that’s not true. Everything is a choice, after a fashion, but the reason for the choice may have nothing to do with the stimulus itself. It just appears that way. I hear a tornado siren and run to the basement. Another person hears the same siren and ignores it while a third person runs outside to see if there really is a storm. None of these actions are a direct response to the siren. They’re a response to an emotional state that is hard-wired into the brain due to past experiences. I may not be able to do anything but run to the basement. Events in my life started the wiring in my brain that built a pattern of behavior and all the proactivity in the world won’t change it. If this is predicated on an unnatural fear of storms then I have to make a decision that this reaction bothers me and I want to change it. Then I probably go through exposure therapy to ease the emotions, allowing me to clip the wires and put in new ones. Once that’s done I don’t run to the basement unless I want to.
Neurobiology is showing us that the brain has a lot of plasticity and this process of rewiring is possible. Dr. Covey tells us to use our imagination to grow proactivity then use that proactive muscle to change how we respond to events around us. Ask yourself this question, if I smoke can I make the choice, at the moment when I want a smoke, to not have the cigaret? Ask any smoker. I used to smoke and I’m here to tell you I decided to cut all the wires connected in my brain that brought on the urge to have a cigarette. This had to happen well before I was in the heat of the moment and it hurt. It took two years to get over the habit. I didn’t smoke during that two years The nicotine addiction was nothing compared the the brain rewiring I had to do so I’d never smoke again.
Enough examples, I hope you get the point. There is no being proactive. What there is initiative. Through the use of my initiative I was able to stop smoking. What I do is look at the current theories of human development, interaction and actions that are supported by science not opinion. For instance one of the mainstays of 7 Habits is the “Maturity Continuum.” The idea that we mature along a continuum which begs the notion of growth is a major part of the material. But I challenge that because we are born into the most important interdependent relationship of our lives. Babies are dependent and independent and interdependent and it happens all at once. No continuum.
There are a lot of good ideas in the 7 Habits but it is rusty and today you need to separate the wheat from the chaff. For a lot of people that isn’t easy. I commend you in seeking beyond and growing as an independent thinker.
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Change
January 21, 2011
Posted by wooddickinson in 7 Habits, Change, consulting, executive coaching, Life Coach, Neurobiology, Systems Thinking.
Tags: 7 Habits, Business, change, Consulting, executive coaching, fear, hope, life coach, neurobiology, Proactivity, Social Sciences, systems thinking, Think, Wood Dickinson
Change is a natural part of life. It is really a natural part of existence. A volcano or an earthquake can change the landscape as well as peoples’ lives. We live with constant change but that doesn’t mean we like it.
Nothing feels better than what’s comfortable. The thought of curling up with my wife in our sunroom and just watching TV feels very good. When I have that image in my mind while heading home from the office I’m disturbed by the fact that once I get home, I find I have to take a child someplace then clean out a drain. The comfortable evening just evaporated. Most of the time my reaction to this is, OK. This is what my family needs right now. Let’s get on with it, but once in a while I feel anger. That’s when I mess up and get people mad at me.
When I think about the idea of stimulus and response I have come to believe that using some technique like “Being Proactive” is not really possible. When you first touch a red hot burner you experience the sensation of being burned. Pain followed by treatment. The next time you see the hot coils of a range you don’t even try to touch it. A pattern has been made.
If I find that when I see someone in a green coat I can’t help myself, I start yelling at them there is no amount of proactivity that I can stick between the stimulus and the response. The reason is neural wiring.
I know that this habit is very bad for me so I have to make a plan that can help me stop. This means I have to be use cognition to be aware of my actions and how they upset people. I know my first response is going to yell so I have to get out the wire cutters and trim out the yelling at green coated people wire. Then I want to replace it with the wire that enforces NOT yelling at people in green coats.
I don’t call this being proactive, I call it Initiative. I take the initiative to do the trimming and rewiring. When it’s done people like me again. This is basic science not wishful thinking and I believe this is where we need to be headed as a society.
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Posted by wooddickinson in 7 Habits, Change, consulting, executive coaching, Hope, Life Coach, Neurobiology, Systems Thinking.
Tags: 7 Habits, American Management Association, Business, change, Consulting, Entrepreneur, executive coaching, fear, Feedback, FranklinCovey, Future, life coach, neurobiology, Professional, Small business, Social Sciences, Stephen Covey, systems thinking, The Seven Habits of Highly Effective People, Think, Wood Dickinson
Over the last several months I have develop quite a problem with Franklin Covey. Let me tell you a story.
Recently there have been discussing here about walking the talk. How important is it? The idea is we can just teach this material but don’t really have to live by it. We all know that’s insane.
If I’m going to deliver a workshop everything I teach must be material I believe is true, has scientific backing and also I have integrated it into my life. With this highly personal type of workshops, integrity is essential. If the participants sense you don’t believe what you are teaching and/or don’t live by it they will get nothing from your presentation.
We have to be committed body, mind and soul. Does that me we are perfect? No. Last time I check the only perfect man lived about two thousand years ago and we are about to celebrate His birth.
I find my stories of my failures and success make great material for the workshop. The participants learn I’m human just like them. I work hard, and get it right and get it wrong. These personal stories seem to touch people more than anything. I shows how I struggle but don’t give up. It shows I practice what I’m preaching warts and all.
Just to give a very short bio, I started teaching in 1994 when they were the Covey Leadership Center. Those were the days. I have lived through three major upgrades of the three day workshop. I lobbied endlessly for the creation of a one day workshop with one new stunning video. This would be aimed at frontline workers. I ran a large theatre chain at the time and turn over of frontline staff was common. Training dollars had to be spent well.
I beta tested the class and help fine tune it into its final form. McDonald’s was involved as well. A wonderful video was made. Legacy. How to Live, Learn, Love and Leave a Legacy. It was so good I worked with the Covey Leadership Center to transfer it to 35mm film and ran it before the show in all my theatres. No charge!
I won an award that was for employees of CLC only. It is the “Principle Centered Leadership Award from the Covey Leadership Center. It is a wonderful compass and I collect compasses so it was just wonderful. I was so glad my efforts were not going unacknowledged.
I was profiled for Stephen’s book Living the 7 Habits. My company was included as well with examples of how we used the material to improve relationships and create a better product.
In these days there was no Covey Planner. Franklin had that market. Their time management system was different so I’m sure Covey looked at them as a real roadblock to growth. I have no problem with growth but I have to ask, were the real ends in mind really thought out where this merger was concerned? Were all scenarios considered and the negative ones pushed very hard.
In business these kinds of moments are not for the faint of heart, wishful thinkers or those who “believe” it will work out. We all believed in Santa once didn’t we? Where was the empirical evidence. All we had was anecdotal reports, vague answers from our parents and the pressure of a societal belief system. We would try and perform our own experiments. Leave notes, bake cookies, try to wait up; you know the drill. With all this I swear I heard the reindeer on the roof! Belief is a powerful elements behind our actions.
So needless to say I have a long and involved relationship with what is now called Franklin Covey (FC). I really though we had a truthful relationship. I believed FC walked the talk. When I sold my company I was granted a public license through my foundation that allowed me to continue teaching at will. I worked hard to get the program in public and Catholic schools. I tried to show how these principles could be used to solve public policy issues in city governments and was involved with the effort to turn Kansas City into a “Principle Centered Community.” Oh, and I’d meet Dr. Covey several times.
Recently I found all this doesn’t matter anymore. I also am a writer and producer of feature films for cable TV and direct to video sales. I have learned that it is impossible to make a feature film then get it released through Stars or Lionsgate but I’ve done it 4 times. Not bragging just making the point no dream is too big.
My problem with FC and the 7 Habits is the science. Current science doesn’t support the concept of stimulus and response. It dawned on me that proactivity only exists in our minds. We can’t be proactive except in the realm of remembering to change The car oil, set the home alarm, buy insurance, etc. and that all still reeks of simple control. If you are in an emotional conflict with someone finding a place to interject proactivity can be impossible. Determinism can’t be blamed because it has been discredited too. If you get made when Bill comes around bragging about all the new accounts he’s brought in and you want to stand up and break his nose, that’s driven by neuro-wiring. When the neurons follow a time worn path to the same conclution it is because we can’t help it. To override that programing is like hacking into Nasa. You can do it but it isn’t easy and unless you understand system architecture the access to Nasa will be blocked forever.
Now that I have your attention I want you to take a deep breath, calm yourself and just think about it. Change the wiring you change the reaction. It isn’t “Be Proactive” it is “Take Initiative.” You must want to change (like a smoker) then retrain your brain to truly respond differently because the new wiring works that way!
What got me to thinking about this is how FC has treated me lately. I was doing fine and then approached by a FC employee. He said they didn’t have a facilitator in the Kansas City (mid-west) area. Would I like to do that? I said yes if I can solicit and present public programs. That was OK. Now, I’m humming along getting re-certified on both the new 1 day and 3 day workshops. Things have come a long way since 1994. I got info up on my website. I used FC verbiage so as not to misrepresent anything. My biggest stumbling block was cost to participants. The American Management Association (AMA) now runs all of the FC public workshops. All of the facilitator work for FC but the AMA administers the programs.
Needless to say I set up m website with FC stuff and sent out mailings and all and what I got for my money and time was a nasty letter from the FC legal department telling me to “cease and desists” any use of 7 Habits. Now I could teach but I could tell anyone I could.
To cut a long story short, when I finally talked to the regional manager of FC I used my Dr. GRAC to start working toward a synergistic solution and FC would even talk about going there. Sure they kept saying win/win as long as I lost and they won. So I finally went for the lose/win to get it over with.
I truly was aghast. FC couldn’t even use the material they sell with in their own organization. That is very sad.
Well, this all made me mad and when I get mad I like to channel my energy into something productive and positive that might hurt the company I’m dealing with. So I did. I’m still deep into the study and research but after a serious survey of the 7 Habits compared to current scientific facts (and I’m reading scholarly publications and books, no pop culture junk, there are some gaping wholes in Dr. Covey’s ideas. These are flaws I saw a long time ago but just passed it off as people being upset when they are told they are responsible for their lives.
That’s about all I’m going to say about this for right now but I have assembled a team of professionals that are helping me because they desperately need to be able to explain neuroscience in a simple and direct way. We’ll get there and you will be amazed.
Merry Christmas & Happy New Year
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Posted by wooddickinson in Change, consulting, executive coaching, executive leadership, Life Coach.
Tags: Business, change, Consulting, executive coaching, life coach, Professional, Social Sciences, Think, Wood Dickinson, Work, Work–life balance

Much is spoken about behaving professionally. Most people can actively recognise
professionalism or the lack of it in others, but find it extremely difficult to define it, or model it when considering their own behaviour.
So lets unpick exactly what we mean by professionalism.
Think about the people you respect most because they are the consummate professional. Can you identify the elements that made them so good?
I’ve asked this question of so many groups of people and the replies have included the following:
* A good role model for others including, their behaviour, attitude and relationships
* Good Time Keepers – always in before time, uses time well
* Dresses appropriately for the role
* Speaks in a way which is appropriate to each different audience without being patronising or putting people down.
* Knowledgeable about the job, organization, etc.
*Good with people
*Communicate effectively, whatever the circumstances – actively listens
*Manages their time well
*Works well under pressure
*Fulfils deadlines
*prioritizes effectively – Is prepared to put in the time and effort to get things done, but also manages to have a reasonable work life balance
*Is accountable and takes responsibility for what they do and say, and for what they leave undone
Look more deeply into the issue of professionalism and you begin to realise that professionalism includes all of those strands above but also so much more.
Those who are thoroughly professional, demonstrate a rounded personality. They are able to act as a good role model for their colleagues. They have the ability to take the rough with the smooth, and are always consistent with others whatever their personal circumstance or problems may be. They never take their frustrations out on others.
The experienced professional behaves appropriately in all situations:
They know when it is appropriate to have a laugh over a coffee and when to behave formally. They are able to run effective meetings. They are well versed in when to speak out and when to bite their tongue. They do not feel the need to be seen to be always right or stand on their dignity. They are prepared to play the long game and wait for time and experience to prove their point. They do not dodge the issues but tackle them without aggression or anger. They can always say hand on heart “I expect high standards from my team and I demonstrate the same high standards at all timesâ€.
The consummate professional demonstrates a generosity of spirit, there is no need for their own ego to take centre stage, they allow the credit to be taken where it is deserved.
The professional person is open to the views of others and the possibility that there might be a better way. They make decisions based on the best interest of the organisation. They are fair and even handed to all people even those they do not particularly like. The professional evaluates their own performance, has high expectations of themselves and others and constantly strives to improve.
Professionals see them selves as part of the solution rather than the problem.
If you are keen to succeed in any business you need to demonstrate the appropriate levels of professionalism. If you want promotion in the future start to demonstrate that you have the potential to fulfil that role. Just wanting the job, the title, status and financial reward is simply not enough.
Show your commitment, your ability to come up with the goods, others will begin to notice and it will hold you in good stead whether you go for an internal promotion or need a reference for an external promotion.
You will also gain a huge amount of personal satisfaction in knowing you have what it takes to be a great professional.
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Posted by wooddickinson in 7 Habits, consulting, executive coaching, executive leadership, Life Coach.
Tags: 7 Habits, Cape Cod, executive coaching, life coach, Think, vision, Wood Dickinson
In the 7 Habits we teach to Begin with the end in mind. That means you need to have a sense of purpose in your life. You need to look ahead and determine what it is you want to create as well as what legacy you want to leave behind.
I use this habit for almost everything I do. Before I begin a project or plan a family vacation knowing what the ends in mind are makes a big difference. When you are trying to go beyond simple goal setting into developing a vision of your life then you need to realize you are the creator. What is it you want to create?
You must have a rudder to move you in the direction you want to go. I remember sailing one day in Pleasant Bay off Cape Cod when the pin that held the rudder in place just fell out and sunk to the bottom. It was a rental boat so foolishly I assumed they checked this kind of stuff before they sent a boat out. I don’t do that any more.
It was completely hopeless trying different ways to fix the rudder in place. Sailboats steer by having water pass around the rudder. When that happens the water exerts a lot of pressure on the rudder. You just can’t hold it in place. Luckily we were not too far from the dock when this happened (we could have been a mile away across the bay) so we got the attention of someone to send out a motor boat and pull us in.
On a sailboat, with a working rudder, you can’t sail directly to your destination. You sail on a tack that is determined by the direction of the wind and where you want to end up. If you try to fight the wind it will always win. This means you may have to zig zag around to get to your destination. I think life is much like that. If you have a vision of what it is you want to create you have to be prepared to do some of that same zig zag stuff to get to your destination
To me vision comes from your mental creation of what it is you want. Vision should be larger and encompassing the smaller goals that are really the outposts along the way.
Now as to what that vision should be, well that’s up to you. What excites you, makes you feel passionate and alive is a good indicator you’re getting close.
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Posted by wooddickinson in 7 Habits, Change, consulting, executive coaching, executive leadership, Life Coach, shared vision.
Tags: 7 Habits, change, fear, life coach, Think, vision, Wood Dickinson
Times are hard now and there’s always two things that suffer when a company gets worried about money issues. The first is IT. Information Technology, even thought it is the back bone of business, is always cut. Staff is reduced and infrastructure is left to languish. Next is HR. Sure I need some Human Resource people to help in hiring and especially firing (no “laying off”) people but training, skills improvement, leadership and the like can be put on hold. The very time you need something like a strong 7 Habits program started, or executives need coaches the company cuts those efforts.
I know, I’ve been there. Even as the leader of an organization it can get difficult to get employees support for strengthening IT and initiating a strong leadership program, working to create a new organizational structure by learning what it is that you are doing right and wrong. The CEO feels he will be looked upon as wasteful and neglectful if he has to lay off people yet he spends money on an executive coach.
The very things that can help the organization survive and thrive during difficult times are the things that are shut off when they are needed most. If you face tough economics now and find that laying off people is inevitable then so be it but stress innovation for survival to the rest. There must be trust with in an organization and a lot of CEOs just feel like trust can’t happen when layoffs are occurring and pay increases are lacking.
So what to do? Be open about the corporations condition. Engage everyone in the process of reorganization so a shared vision of what needs to take place is had by all. This may take consulting help which does spend money but in the long run it may save some jobs, stop knee-jerk reactions and most of all help to build trust. If the consultant or even an executive coach seems to be offering ideas that can be formed into action plans that restructure your organization to be more effective no one will be complaining as If top management involves all levels of employees in the effort to become a more effective organization. Then the trust level will go up even as some (but maybe fewer) people are laid off.
Don’t take the easy way out by just doing business as usual and making cutbacks and causing fear among your work force. You don’t need the who’s next mentality becoming the prevailing norm. That will cut productivity as people worry if they will have a job tomorrow and reduce innovation because who wants to create new ideas or products or processes when they may get the pink slip this Friday.
I would suggest the CEO hire an executive coach that will think differently and offer alternatives and use consultants when needed to help guide the company through change. The change has to be real and substantive. It must involve everyone so a shared vision is created, trust increased and everyone feeling they are part of the solution not pawns in a chess game.
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Posted by wooddickinson in Change, Hope, Life Coach.
Tags: change, fear, hope, life coach, Wood Dickinson
One of the things I found most interesting about our last presidential election was the campaigning on Hope and Change. These are two very abstract ideas. One thing I’ve found over the years both in running organizations and consulting with organizations (and individuals as well) is change is not a welcome thing.
People fear change because it comes at a risk and an uncertain future. People think, “At least with the status quo I know where I stand. If everything is changed what does that mean for me?” One thing I have learned through working on feature films is that the primary task is problem solving. Then comes flexibility because you may find yourself suddenly pressed into a role you never meant to play.
In my last film “Abandoned” I was the Executive Producer. One day I walked on the set in a suit (very odd for L.A. I know) and the director grabbed me saying we need a guy in a suit in this scene. I quickly realized I’d worn the wrong clothes that day and found myself on the other side of the camera acting in a scene in my film. Was that natural for me? No. Ask my wife. I’m no actor but here I was staring change and flexibility in the face. I pulled it off and didn’t end up on the cutting room floor.
So, we don’t like change. Now the other item is Hope. Hope is a very ephemeral thing in most people’s minds. Kind of like a wisp of smoke. Now I teach about hope as a real, tangible and measurable thing. C.R. Snyder spent years researching hope while at the University of Kansas and I became very familiar with his work. For hope to be real you must have well articulated goals. A true vision specific enough to help create a community vision. The founding fathers had such a vision and it was indeed a shared vision by a large part of the colonists living in America.
To have hope you need a goal then a way to that goal. You also need the will to do the work. With these three things working you feel hopeful. Take any one away and hope goes with it. Those most successful at living hopeful lives are those who aren’t thrown off-balance by change and remain flexible as to the means to obtain their goals.
Right now we are definitely in times of change. We can’t get a grasp on what this change means to us personally or in a corporate setting so this leaves a lot of people feeling hopeless. Remember, you are the master of your life. With uncertainty all around us we can still set goals and work to obtain them. We have choices we can make. One of them is to let yourself become completely distressed about the current conditions (feeling hopeless). The other is we can move ahead. Create a vision (goal) and work toward reaching it. Know that flexibility is needed now. Understanding this, keep your hope alive.
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Posted by wooddickinson in 7 Habits, Life Coach.
Tags: 7 Habits, life coach, Think, Wood Dickinson

Recently on one of the many Internet groups I’m connected with the question was asked, “Do you walk your talk?” This was a discussion among consultants who teach different life skills and personal coaching.
What I took away from all the comments was the imperative nature of having the integrity to walk your talk and own your failures so those you are working with understand that we are all human. Failure is part of life. If it wasn’t I wouldn’t have to go to confession a few times a year!
My biggest failure is my weight. I have struggled with it for years and now I must take control. The question is how. Diets are iffy and fad programs don’t last. What works is controlling what you eat and exercise. I know there has been a lot written recently about exercise not helping in weight loss but it sure makes you feel better. Also being less fat feels better. I know these things but still excuse myself from taking control.
What I do know is my weight problem was created by me and can only be fixed by me. Again how? Here’s my plan. I’m going to take the “one day at a time” approach. I’ll promise myself that tomorrow I will follow a certain eating plan and exercise plan. Just tomorrow. Then if I am able to do that I will make the promise with myself the next day.
Internal integrity is just as important as external integrity. More so really. I must walk my talk. The guiding principle here is failure is not an excuse to give up. Keeping promises to others is critical. Why would it be any different with yourself?
So here I go. I’m going to start tomorrow (09/16/2010). I’ll let you know how it goes.
Walking your talk is essential to your credibility with all those you meet. As Dr. Covey says, character and competency make you trustworthy. Only then can you be trusted. That works inside and outside yourself. It has to work inside first before you can succeed with others. Join me if you wish. What is your failure that needs correcting?
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